Soluciones
Operador logístico de alto crecimientoHub de operaciones en tiempo real
Pipelines de streaming y KPIs operativos para que dispatch y cliente vean retrasos y excepciones en minutos, no en el batch nocturno.
Dispatch and customer teams were flying blind until the nightly batch landed. We connected shipment and exception events to streaming pipelines and operational dashboards so teams could act while freight was still moving.
Cómo lo abordamos
Stream topology
Kafka topics partitioned for scale, with stream processing for joins, windows, and late-arriving events.
SLA-driven monitoring
Freshness and lag alerts tied to SLOs; DLQ handling and replay paths documented for on-call.
Operational BI
Role-specific views for hubs and linehaul with drill-down to problematic legs without leaving the ops tool.
Lo que entregamos
- Ingesta Kafka y procesamiento en flujo para envíos
- BI operacional con alertas ligadas a SLA de frescura
- Cuadros de observabilidad para retraso, backlog y DLQ
- Runbooks de incidente para reproducción y fallo parcial
Resultados
Minutes-to-insight instead of next-day batch for critical lanes
Shared vocabulary between dispatch, CS, and engineering
Foundation for ETA and exception models on the same event fabric
Stack representativo